FAQ

  • What is the price of data in each country?
  • In developement...
  • Some title
  • Can I use your platform if I don't have a direct agreement with a carrier?
  • How much data does SIM/Hotspot come with and what is the validity?
  • I am reselling SIM cards from third party providers. How will my revenues increase if I switch to your platform?
  • How do I refill?
  • How do I make money on unused data on my SIM cards ?
  • What is auto-refill and how does it work?
  • What credentials are required from my carrier in order to onboard onto the platform?
  • What countries are covered?
  • Can I connect third party software to your platform?
  • I work with multiple carriers, can I manage all of them with the Droam platform?

Prepaid Products

What is the price of data in each country?

Droam data bundles cover all 40 destinations equally meaning that during your travel you won't pay anything on top of the initial bundle price.

How much data does SIM/Hotspot come with and what is the validity?

Whether you get the Hotspot or just the SIM card you get 2GB of data to start, which is valid forever as long as you refill at least once every 365 days. You can refill in real-time as needed or enroll in auto-refill and have unlimited data.

How do I refill?

You have two ways to refill. You can refill manually through your account page on the Droam website or you can set up auto-refill, either way your data is added immediately in real-time. You will need to provide a credit card in your account page for auto-refill.

What is auto-refill and how does it work?

Auto-refill is a service we offer to make sure you never run out of data and thus avoid annoying service suspensions. Auto-refill when turned on will automatically add a preselected amount of data when your data balance falls below 100 MB or your days of validity reaches 0. You can turn auto-refill on or off in your Droam account page. You will need to provide a credit card in your account page for auto-refill.

What countries are covered?

In addition to over 30 countries in Europe you get the US, Canada and Puerto Rico.  Please contact us for a detailed list of network operators in each country.  
Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus,Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States, Vatican City

XXL Connectivity

In developement...

In developement...

Emergency Internet

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In developement...

 

Platform

Can I use your platform if I don't have a direct agreement with a carrier?

Droam has an extensive portfolio of Tier-1 carriers and MVNO’s around the globe and can provide a first-hand introduction to the carrier that suits your needs the most.

I am reselling SIM cards from third party providers. How will my revenues increase if I switch to your platform?

1. You should expect benefiting from ongoing refills 12-36 months after your product is sold. Those usually gross an additional 100% to 300% of the retail cost.
2. You will benefit from unsold data – on average only 70% of a data bundle is consumed.
3. You will save time with automated calculation, billing, and invoicing of your customers. Altogether, you should expect 500% to 700% growth in sales only by switching from a third-party SIM to your own prepaid product.

How do I make money on unused data on my SIM cards ?

On average, only 70% of a data bundle is actually consumed, leaving 30% to the seller to sell to other customers. For example, you buy 1MB for $0.01 (equal to 1GB for $10) and sell a bundle of 1GB for $15. Your profit per SIM will be $8 and not $5, as only 70% of the bundle is consumed, the cost to you is $7 as opposed to $10.

What credentials are required from my carrier in order to onboard onto the platform?

We only require the API login credentials from your carrier.

Can I connect third party software to your platform?

Yes, the DROAM RESTful API offers a simple, secure, and effective way to control your products.

I work with multiple carriers, can I manage all of them with the Droam platform?

Yes, the Droam platform supports integration and product making with multiple carriers simultaneously.